Managed Services

Network Monitoring

Polymer Network, the leading network monitoring service provider.

Predictive and pre-emptive management

An efficient IT infrastructure management is about predictive and pre-emptive management. Our network monitoring service oversees a wide range of technologies that is performed at varying service levels.

Polymer’s Network Monitoring solutions assist enterprises in discovering everything related to network infrastructure & offers comprehensive resolutions through continuous monitoring, alerting, and assessment. The advanced performance monitoring notifies the uptime & downtime of the network, servers, systems, and applications. Customers get to see the complete visibility of your network via real-time network monitoring reports for all your critically essential applications. Our 24/7 NOC monitoring keeps you ahead of the competitive edge and helps you enjoy the uninterrupted services.

With the extraordinary team of tech-savvy professionals, we take pride in solving any challenges related to network performance. We detect & resolve issues before it becomes cumbersome to deal with.

Polymer Network, the leading network monitoring service provider in North America enables you to focus on your business while we manage your networks.

Featured Benefits of 24/7 NOC Monitoring

  • Early detection of any potential threats with 100% uptime maintenance.
  • Alerts are escalated automatically to Network Operations Center (NOC) team for quick-fix.
  • Remote monitoring management gives you in-depth insights of your network.
  • Reduce network downtime and boosts your productivity.
  • Stand a step ahead of the IT outages by continuously monitoring network through a real-time dashboard.
  • Identify potential security threats & take proactive action.

What Polymer’s Network Monitoring consists of

Polymer Network understands your business needs and offers customizable network monitoring services for robust & high-functioning network infrastructure. We know no two businesses are same and thus provide services that suit your business requirements.

Monitoring and Event Management

We monitor your IT infrastructure, identify events, diagnose enterprise network problems and assess them, and recommend steps for quick and effective resolution. This proactive approach helps you stay on top of the issue before it results in significant concern.

Incident Management

This effective monitoring solution automatically raises incidents based on cause events. Our network monitoring team then assigns these issues to the appropriate team for swift resolution.

Performance Monitoring

We do monitoring and measurement of the critical performance and capacity metrics of your IT infrastructure with regularly generated reports for incident prevention and capacity planning.

Configuration Management

Using specialized tools and applications designed for this task, we gather complete network device configuration data and monitor changes.

Change and Release Management

By recording the latest running configurations on your network devices, our specialized applications allow for easy deployment and validation of changes.

Technical/Information Reporting

Polymer Network continually gathers data and generates reports from the various network monitoring services we perform. This enables us to respond more quickly to events or milestones, as specified by the service level agreement.

Service Portal

We provide you real-time IT infrastructure management and technical information, to ‘drill down’ to the incident, problem, change and configuration items.

Carrier Coordination

When a WAN failure or event is identified, we log a call with the relevant carrier and collaborate to identify and resolve the event immediately.

Service Level Management

We pride ourselves on our client-centric approach, and assign a dedicated Service Delivery Manager to all clients, providing a single point of contact at an operational level for all technical, logistical and support issues. The SLA monitoring is designed to meet your business needs efficiently by drastically reducing the overall costs & improving the overall experience of you or your customers.

Find out more about us.